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Digital Modernization for ProServ Companies

Unlock Your Digital Potential with Gen AI, PSA and CRM Adoption

What is DMAP?

The Digital Modernization Adoption Plan (DMAP) is a pivotal part of the broader Digitalization Competence Centre initiative designed to empower Small and Medium-sized Enterprises (SMEs) to navigate and excel in the digital landscape. DMAP provides SMEs with the essential tools and knowledge to develop a strategic digital modernization plan, ensuring your business survives and thrives in the digital age.

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Funding Unlocked:

How It Works

Eligible SMEs will receive up to $15,000 in grants (upto 50% of total costs) to retain ALTA Consulting’s assessment and advisory services and offset the costs of creating a strategic roadmap for your transformation journey. It’s an investment towards future-proofing your business, where your ambition meets our support.

This is for your company if you are:

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Scaling Resource and Project Management:

Difficulty in effectively allocating resources and managing a growing number of projects as the firm expands.

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Adoption of Generative AI: 

Uncertainty on how to integrate and leverage Generative AI technologies within existing business operations and offerings.

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Data Security and Compliance:

Challenges in safeguarding sensitive client information against cyber threats and maintaining compliance with evolving regulations across jurisdictions.

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Client Relationship and Engagement Management:

Struggles with maintaining high-quality, personalized client interactions and engagements as the client base expands.

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Inefficient Knowledge Management:

Inefficiencies in capturing, organizing, and retrieving vast amounts of internal knowledge and data, leading to productivity loss.

Your business is eligible if it:

Is incorporated in Ontario, either federally or provincially.

Operates as a for-profit, privately owned entity.

Employs between 1 to 499 individuals.

Has generated a minimum of $500,000 in annual revenue in any of the past three fiscal years.

Cultivates a culture of growth, innovation, and readiness for change management.

Your business is eligible if it:

The application process is a structured pathway to securing your DMAP grant:

DAY 01

Discovery call with OCI, follow by getting set up for AccessOCI portal to start application


Submission of Application


Review and approval of application process by OCI


Digital Modernization assessment/project execution

up to


Submitting the final DMAP report to OCI for reimbursement of up to 50% of costs

A Pathway to Digital Excellence

Assessment Process

Your application will undergo a meticulous review, focusing on your digital maturity, the relevance of your digital strategy, and the potential for economic impact. The assessment isn't just about meeting the criteria; it's about showcasing your business's potential in the digital future.

Project Activation

Upon signing the funding agreement, your project gets activated in the AccessOCI system, marking the beginning of your transformation journey.

Flow of Funds

DMAP operates on a reimbursement model. Submit your completed DMAP and associated documentation to claim the grant post-project completion. 

*Note that expenses incurred before project activation are not covered.

Project Reporting

Keeping track of milestones and successes is crucial. A final report highlighting your achievements and financials is essential for fund disbursement.

Let’s Get Started

Ready to transform your business? Fill out our form with your details and let's embark on this digital modernization journey together. Your digital future is just a form away.

Thanks for submitting!

DMAP form
  • What types of Companies are not eligible?
    You are not eligible for the Grant if you are: Non-profitable organization Real estate broker Multi-level marketing company A Corporate chain, a registered charity, or a franchise
  • What are the steps to apply for the Grant?
    Step 1: Confirm your eligibility Step 2: Create your account Step 3: Complete your Digital Needs Assessment (DNA) - We guide you through this part of the process Step 4: Work with ALTA Consulting as your digital advisor to develop your Digital Adoption Plan Step 5: Submit your digital adoption plan to receive your grant payment
  • What documents are required to create my profile?
    The information required to create your account will be: Username User email address Business Number Legal name of the business Operating name of the business Canadian address of the applicant's business
  • How can I use the grant?
    Eligible costs are limited to those involved with creating your Digital Adoption Plan, including: Advisor fees, commissions, and charges associated with creating your Digital Adoption Plan Applicable federal and provincial sales taxes are associated with fees charged by the advisor.
  • Can ALTA Consulting submit my Grant application?
    We will guide you through the process of application and answer any questions you have. However, you must apply directly to the Grant, ALTA will help you to review your application and provide feedback to maximize your likelihood of success.
  • What types of costs are NOT covered by CDAP?
    Any activities not directly related to developing and producing a Digital Adoption Plan by the organizations registered on the Digital Advisor Marketplace. To consult the complete list of ineligible costs, click here.
  • How do I access funds?
    The Government of Canada will reimburse you for up to 90 percent of eligible expenses, up to $15,000. Once we complete your digital adoption plan, you will submit a copy of the plan along with the relevant invoices to receive your grant payment.
  • I want to know more about the BDC zero-interest loan:
    You're eligible if you have completed a Digital Adoption Plan as part of CDAP and have received your grant OR under another recognized Digital Adoption program and submitted it to CDAP If you're ready to move forward on your digital adoption plan but you don’t have the necessary cash flow, BDC can help with a 0% interest loan of up to $100,000. Click here for more information.
  • What initiatives can be paid for using the BDC loan?
    Acquiring IT equipment Installation of new technologies Updating and/or expanding IT equipment Training staff on onboarded technologies Materials and support services directly related to onboarding the technology Further advisory services on particular aspects of the digital adoption plan
  • How do I apply for the BDC loan?
    The loan is only available upon completion of an approved digital adoption plan, which means that you need to have your Digital Adoption Plan (Follow the CDAP process), Once your plan is approved, use the personalized link in your email to apply for a loan of up to $100,0001.
  • What is the loan amount I can apply for?
    The amount of the loan is determined by the size of your business. If your annual gross revenues are: Business revenues of $500,000 to $5 million: loans between $25,000 and $50,000 Business revenues over $5 million: loans between $25,000 and $100,000
  • What are the loan terms?
    The loan has a 5-year term with a 12-month capital postponement (a total of 6 years). There are no fees. You have 1 year from the completion of your approved plan to make a loan request. You must meet BDC credit worthiness requirements. The loan must be used solely to implement a Digital Adoption Plan recognized by the CDAP Boost Your Business Technology stream.

This program is proudly supported by the Ontario Centre of Innovation (OCI). OCI is committed to driving the advancement of digital modernization and adoption across Ontario's SMEs through initiatives like DMAP, facilitating a future where businesses not only adapt but lead in the digital economy.

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