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The Invisible Buyer: How AI Search Is Rewriting B2B Marketing
Organic traffic is falling for B2B companies doing everything right by traditional SEO standards, because buyers are getting their answers from AI tools before they click. Here's what's actually working now, and what to do about it.

Gord Smith
4 days ago7 min read


The Seller-Doer Question: When the Expert Should Sell, and When to Hire a Salesperson
For forty years, the advice was simple: hire salespeople and free your experts to bill. That playbook is breaking down. Here's why the seller-doer model, and the buying environment that now demands it, changes the question from "should we hire a salesperson" to "when."

Gord Smith
Jul 18 min read


Why Your Sales Team Looks Busy and Your Numbers Are Still Wrong
Six consecutive months of missed revenue with no clear explanation isn't a forecasting problem, it's a broken commercial engine. Here's how to diagnose

Gord Smith
Jun 287 min read


Why Professional Services Firms Plateau, and What It Actually Takes to Restart Compounding Growth
Growth plateaus in professional services firms are not caused by a broken function, they are caused by weakened reinforcement between functions. Here is what it actually takes to design a second growth engine and restart compounding growth.

Gord Smith
Jun 236 min read


How B2B Buyers Build a Vendor Shortlist Before They Ever Contact You
The decision that used to happen on your website now happens before a buyer ever visits it. If 85 percent of B2B buyers purchase from a shortlist they built in advance, the job of marketing has changed. Here is what that means for how firm leaders compete.
Jimena Calderon
Jun 196 min read


AI-Driven Operating Model: Why AI Isn't Improving How Your Firm Operates
Most services firms have adopted AI — but the underlying operational challenges haven't moved. This piece breaks down why AI at the task level isn't enough, and what an AI-driven operating model actually looks like.
Jimena Calderon
Jun 176 min read
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