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The Exit Multiplier Nobody Talks About: Operational Independence
Operational independence is the hidden exit multiplier that increases valuation, reduces buyer risk, and builds a scalable professional services firm.

Gord Smith
5 days ago4 min read


Why GTM Strategies Fail Without Execution Systems (And How AI Changes the Game)
Strategy isn’t your problem. Execution is.
Most firms invest heavily in defining their go-to-market approach, then quietly underestimate what it takes to operationalize it. Without clear ownership, modeled capacity, and cross-functional alignment, even strong GTM strategies stall.
Today, AI is changing that equation. Not as a content tool, but as an execution engine.
If your growth feels inconsistent despite a solid plan, this article will help you diagnose the execution g
Jimena Calderon
Feb 174 min read


Scaling Delivery Without Chaos: Professional Services Capacity Planning Systems That Prevent Margin Erosion as You Grow
Professional services capacity planning breaks when growth outpaces delivery systems. Learn how firms stabilize operations and protect margins as they scale.

Manan Sharma
Feb 114 min read


Why is a 100% Billable Utilization Rate a Sign of Operational Failure?
A 100% billable utilization rate may look efficient, but it often signals operational fragility. Sustainable firms protect capacity to stay agile, profitable, and resilient

Manan Sharma
Feb 64 min read


AI Won’t Replace Founders, But It Will Replace Founder Bottlenecks
AI won’t replace founders. It replaces founder bottlenecks by removing dependency, spreading context, and helping businesses scale without constant founder involvement.

Gord Smith
Feb 44 min read


Professional Services Capacity Planning Beyond the 20-Person Wall
Professional services capacity planning enables boutique firms to scale past the 20-person wall by replacing memory-based staffing with system-driven skills visibility.

Manan Sharma
Jan 284 min read
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