A growth strategy framework for professional services firms rests on two principles. First, the more mature your firm is across its core functions (service delivery, sales, finance,operations) the more profitable it will be. Immature firms often run EBITDA below 1%. Firms that have systematically built their capabilities often exceed 30%. Second, those functions have to grow together. If one outpaces the others, profitability doesn't follow. Balance is the mechanism. Everythi
