Escaping the Commodity Trap: How Engineering & IT Firms Build Defensible IP and Deep Industry Expertise
- Gord Smith

- 3 days ago
- 3 min read

Let’s say it plainly: a lot of engineering and IT service firms look identical from the outside.
Everyone says they “implement,” “optimize,” or “integrate.”Everyone claims “high quality,” “great people,” and “proven experience.”
And when you look like everyone else, clients treat you like everyone else.
That means:
Price pressure
Long buying cycles
Getting shopped around
Winning only when you discount
That’s the commodity trap — and it’s costing the industry millions.
But here’s the great news:You don’t need to invent a product to escape it.You just need to make your expertise tangible, visible, and valuable.
Let’s walk through how.
Why Commodity Trap Happens (Even to Great Firms)
Most firms fall into three patterns:
Generic positioning — “We do Microsoft solutions for all industries.”
Undefined methodology — No named approach, no IP, nothing proprietary.
Broad messaging — “We solve complex business challenges with technology.”
Clients see this and think:
“I bet the other firm can do this too. Let’s compare hourly rates.”
That’s the moment you lose leverage.
Breaking Out: The Two Levers That Change Everything
If you focus on these two areas, you immediately differentiate:
1. Deep industry specialization
2. Clear, packaged intellectual property (IP)
Most firms do neither — which makes this your golden opportunity.
Let’s unpack them.
1. Build Industry Depth That Clients Can Feel
Stop saying “we serve manufacturing.”
Say:
Automotive parts suppliers
Food and beverage production
Power utilities
Logistics and distribution
Industrial equipment manufacturers
This narrows your field.It simplifies your marketing.And it makes your message dramatically more credible.
Go narrow first.
Then expand intentionally.
2. Turn Your Experience Into IP (Even If It Doesn’t Feel Like IP)
Many firms think IP means software. It doesn’t.
You already have IP — you just haven’t named it yet.
Think about:
Templates
Assessment tools
Data models
Preconfigured solutions
Methodologies
Industry checklists
Configuration standards
Package them.Brand them.Turn them into named offers.
Examples:
“Field Service Optimization Blueprint”
“Manufacturing Data Readiness Assessment”
“Utility Reporting Accelerator”
This instantly moves you out of the commodity trap.
3. Align Your Messaging to Pain, Not Capability
Clients don’t buy “integration services.”They buy the elimination of a problem.
Compare:
Generic:“We help companies integrate Microsoft Dynamics.”
Differentiated:“We eliminate the data gaps that cause production delays and inaccurate reporting.”
One sounds like a vendor.The other sounds like a partner.
4. Create Proof of Expertise That Clients Can Touch
Don’t just say you’re experts — show it.
Build:
Playbooks
Architecture diagrams
Use case libraries
Video walkthroughs
Case studies with strong narrative
ROI calculators
This is where industry expertise becomes real.
5. Change Your Pricing Strategy As You Differentiate
As you develop IP, you earn the right to shift pricing:
Fixed-fee accelerators
Outcome-based models
Subscription-style services
Pre-packaged transformation phases
IP enables better pricing.Better pricing creates better margins.Better margins fund more IP.
This is the flywheel of differentiation.
Final Word: Stand Out or Get Squeezed
You don’t escape the commodity trap by claiming you’re better.You escape it by proving you’re different — in a way clients can see from a mile away.
Deep industry insight + defensible IP = a consulting business that can:
Win faster
Price higher
Deliver more consistently
Attract better talent
Build long-term client relationships
It’s not about becoming something you’re not.It’s about amplifying the expertise you already have — and packaging it so the market finally understands your value.
Ready to see how defensible your firm really is?
Download the free checklist: Are You Escaping the Commodity Trap?
This diagnostic walks you through 6 categories:
Industry Positioning
IP Development
Messaging & Content
Use-Case Depth
Price & Offer Design
Go-to-Market Alignment
Check off where you're strong and spot where you're vulnerable.
Don’t wait to differentiate. Build your edge now.




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