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Introducing the Seller-Doer Effectiveness Study, a clinical study of growth across 20 firms.

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Why Your Sales Team Looks Busy and Your Numbers Are Still Wrong
Six consecutive months of missed revenue with no clear explanation isn't a forecasting problem, it's a broken commercial engine. Here's how to diagnose

Gord Smith
Jun 287 min read


Why Professional Services Firms Plateau, and What It Actually Takes to Restart Compounding Growth
Growth plateaus in professional services firms are not caused by a broken function, they are caused by weakened reinforcement between functions. Here is what it actually takes to design a second growth engine and restart compounding growth.

Gord Smith
Jun 236 min read


How B2B Buyers Build a Vendor Shortlist Before They Ever Contact You
The decision that used to happen on your website now happens before a buyer ever visits it. If 85 percent of B2B buyers purchase from a shortlist they built in advance, the job of marketing has changed. Here is what that means for how firm leaders compete.
Jimena Calderon
Jun 196 min read


AI-Driven Operating Model: Why AI Isn't Improving How Your Firm Operates
Most services firms have adopted AI — but the underlying operational challenges haven't moved. This piece breaks down why AI at the task level isn't enough, and what an AI-driven operating model actually looks like.
Jimena Calderon
Jun 176 min read


What AI Means for the Future of Boutique Consulting Firms
The consulting market is shifting. AI is raising the baseline, buyers are more informed, and broad claims are losing their edge. Here is what boutique consulting firms need to do to stay relevant and win.

Manan Sharma
Jun 1010 min read


Why Scorecards Matter for Scaling Professional Services Firms
A professional services scorecard helps growing firms create clarity, accountability, and consistent coaching so teams know what winning looks like.

Gord Smith
Jun 56 min read
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